Clinic front desk services Your whole front desk. Done for you.
Five parts. One system. We build it, we run it, and you get every update on WhatsApp.
From first message to booked patient.
8 front desk jobs. Done in order, for every patient, every time.
Replies in seconds.
A patient messages on WhatsApp at any hour. Our system answers in seconds, day or night.
Answers their questions.
Timings, treatments, doctors and location. Set up with your clinic's own details, in your clinic's words.
Saves the patient.
Name, number, treatment and the ad that brought them. Saved the moment they message. Nothing lost.
Books the slot.
Offers free times and books in the same chat. No back and forth. No double booking.
Sends reminders.
A day before and on the day. The patient confirms or changes the time with one reply. Fewer empty chairs.
Holds the front desk to account.
Entry skipped or follow-up missed? The receptionist is asked twice. Still nothing? The doctor is told.
Prints the receipt.
Every visit and payment gets a printed receipt, walk-ins too. So every rupee is on record.
Brings them back.
When the next session is due, the patient gets a reminder. Next Hydrafacial, RCT follow-up, 6-month check-up.
Patient replies
Every message answered. Day and night.
- Replies on WhatsApp in seconds, even at midnight.
- Uses your clinic's own timings, treatments, doctors and location.
- Books the slot in the same chat.
- Your staff can see every chat.
Sunday
Bookings and reminders
Fewer empty chairs.
- Every booking goes straight into your schedule.
- A reminder a day before, and on the day.
- Patients confirm or change the time with one reply.
- 10:00 amHina A.HydrafacialConfirmed
- 11:00 amUsman R.Check-upReminder sent
- 12:30 pmSana K.Crown fittingReminder sent
- 5:00 pmBilal T.RCT, 2nd sittingReminder sent
Kal 11:00 am aap ki appointment hai. Confirm karne ke liye 1 bhejein. Time badalna ho to 2.
Receptionist accountability
No lead slips past the front desk.
- Every lead, from first message to booking, goes through our system.
- Entry skipped or follow-up missed? She is asked twice.
- Still no answer? The doctor is told.
- Walk-ins get a printed receipt. Every visit is on record.
- Our AI trains your receptionist, so you don't have to.
- 2:10 pmNew lead asks for a Hydrafacial slot.
- 2:40 pmFollow-up due. Bot asks Ayesha.
- 3:10 pmAsked again. Ayesha replies "baad mein".
- 3:11 pmDoctor told on WhatsApp.
Money tracking
Every rupee seen.
- Every payment saved against the patient.
- Cash and online totals every evening.
- A payment with no receipt is flagged to you.
No receipt: Bilal, 3:40 pm
Recall and ad tracking
Bring patients back. Know which ads work.
- Next-session reminders: Hydrafacial, RCT follow-up, check-up.
- Every patient tagged with the ad or source that brought them.
- Spend on the ads that bring paying patients.
- Hina A.Hydrafacial, session 3Reminder sent
- Usman R.RCT follow-upBooked
- Maryam S.6-month check-upReminder sent
- Instagram23
- Facebook14
- Google Maps12
- TikTok7
- Walk-in16
Your clinic, in one message.
Every evening on your WhatsApp. Ask anything else, any time.
- Bookings and no-shows
- New patients and where they came from
- Cash and online, matched with receipts
- Follow-ups due and missed entries
Also included.
- Our AI trains your receptionistNew staff learn your clinic's way of working. You don't have to teach every time.
- Lower WhatsApp messaging costsProven, official methods to keep your Meta bill down. No unofficial tools.
- We run it and keep it updatedNew treatment, new timing, new doctor? Tell us on WhatsApp. We change it.
Live in 3 to 4 days.
First a call, then a visit or a detailed call, then your plan. After that:
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Day 1
We connect your WhatsApp and collect your timings, treatments and doctors.
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Day 2
We set up replies, bookings and reminders in your clinic's words.
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Day 3
We set up receipts and money tracking, and train your receptionist.
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Day 4
We test everything with you. Then it goes live.
All your questions.
Still not sure? Ask us on WhatsApp.
Will this replace my receptionist?
No. She stays. Our system takes the repeat work, and our AI helps train her.
Who replies to my patients?
AI, set up with your clinic's timings, treatments and doctors. Your staff can see every chat.
What if my receptionist skips the system?
Our system asks her twice. If she still doesn't act, you are told on WhatsApp.
How are walk-ins tracked?
Our system prints a receipt for every walk-in, so every visit is on record.
Do I need to learn any software?
No. We build it and run it. You get updates on WhatsApp and can ask anything, any time.
Is this official WhatsApp?
Our system is built on the official WhatsApp Business Platform. Pakistan Front Desk is a separate company, not part of WhatsApp or Meta.
Can you lower my WhatsApp messaging cost?
Yes. We use proven, official methods to keep your Meta messaging bill down. No unofficial tools.
Do patients get marketing messages?
No. Patients get appointment reminders and next-session reminders only. They can reply STOP at any time.
How long does setup take?
3 to 4 days once your plan is agreed.
Which clinics is this for?
Any clinic with a front desk, anywhere in Pakistan. Dental, aesthetic, skin, physiotherapy, general practice and more.
Is my patient data safe?
Your clinic owns it. Only our team can access it, with 2-step verification. We never sell it or share it with another clinic. Read our Privacy Policy.
Do you store medical records?
No. Diagnoses and medical notes stay in your clinic's own medical software.
What happens to our data if we stop?
You get a full copy on the day you leave. We keep it for 90 days in case you come back, then delete it.
How much does it cost?
Every clinic is different. We understand your problems first, then share the cost on the demo call. How our pricing works.
See it running in a real clinic.
Free demo. Then we talk about your clinic.